Terms and Conditions (Terms of Service) for the Use of Search Inspector
Preamble
These Terms and Conditions (hereinafter "Terms") govern the contractual relationship between Retaro UG (haftungsbeschränkt) (hereinafter "Provider") and users (hereinafter "Customer" or "User") of the Software-as-a-Service solution "Search Inspector" (hereinafter "Service" or "Software"), which is accessible via the website https://search-inspector.com and associated subdomains. These Terms constitute the exclusive legal basis for all offered services. Any terms and conditions of the Customer that deviate from or contradict these Terms shall not apply unless the Provider has expressly consented to their applicability in writing.
Part A: General Provisions
§ 1 Provider and Scope of Application
1.The provider of the Service and the sole contracting party of the Customer is:
Retaro UG (haftungsbeschränkt )
Wehratalstraße 83
79664 Wehr
Germany
Represented by the managing director.
Contact:
Phone: +49 (0)7761 9983516
Email: kontakt@hochrhein-netzwerk.de
2.These Terms apply to all present and future business relationships between the Provider and the Customer in connection with the Service "Search Inspector," including the use of free and paid subscription plans, the API, and all associated tools and features.
§ 2 Definitions
•"Service": Encompasses the entire SaaS application "Search Inspector," including all functions, tools, data, APIs, and documentation provided by the Provider.
•"Customer": Any natural or legal person or legally capable partnership that enters into a contract with the Provider for the use of the Service. Customers may be either consumers or entrepreneurs.
•"Consumer": Any natural person who enters into a legal transaction for purposes that are predominantly neither a commercial nor an independent professional activity (§ 13 BGB).
•"Entrepreneur": A natural or legal person or a legally capable partnership that acts in the exercise of its commercial or independent professional activity when concluding a legal transaction (§ 14 BGB).
•"Subscription Plan" / "Plan": The service package selected by the Customer (e.g., Free, Growth, Agency, Business) that defines the scope of usage rights, the number of audits, the range of functions, and the amount of compensation.
•"Audit": An automated analysis of one or more website URLs or raw HTML by the Service, resulting in a report with SEO-relevant data and recommendations.
•"API" (Application Programming Interface): The programming interface provided by the Provider that allows the Customer to integrate the Service into its own applications.
§ 3 Scope of Services
1.The Provider makes the Service "Search Inspector" available to the Customer as Software-as-a-Service (SaaS) via the Internet for the duration of the contractual relationship.
2.The specific scope of services (number of monthly audits, number of manageable websites, scope of tests, API access, export functions, etc.) depends on the subscription plan selected by the Customer, the details of which are transparently presented on the Provider's website.
3.The Service analyzes the URLs provided by the Customer and delivers automated reports and data. The Provider expressly does not guarantee any specific result, such as an improvement in search engine rankings, an increase in visitor numbers, or the error-free functioning of the analyzed website. The results generated by the Service represent only analysis data and non-binding recommendations for action.
4.The Provider is entitled to further develop, modify, or supplement the Service and its functions at any time in order to take technological progress into account, improve service quality, or comply with legal requirements. In the case of substantial changes that affect the core of the scope of services, the Provider will inform the Customer in a timely manner.
Part B: Contract Conclusion, Fees, Payment Terms, and Contract Termination
§ 4 Registration and Contract Conclusion
1.The use of the Service requires the creation of a user account. By completing the registration process and selecting a subscription plan, the Customer makes a binding offer to conclude a usage agreement.
2.The contract is concluded as soon as the Provider accepts the Customer's offer, which may occur through a confirmation email, activation of the account, or the first provision of the Service.
3.The Customer is obligated to provide truthful and complete information during registration and to keep this information current throughout the entire contract term.
§ 5 Fees, Price Changes, and Payment Terms
1.For the use of paid subscription plans, a recurring fee is charged. The amount of the fee depends on the selected plan and the billing period (monthly or annually).
2.All prices stated for entrepreneurs are net prices plus applicable statutory sales tax. If prices are stated for consumers, these are inclusive of applicable statutory sales tax.
3.Payment is made in advance for the respective billing period via the payment methods offered by the Provider (e.g., credit card, SEPA direct debit).
4.The Provider is entitled to change the prices for the subscription plans with a notice period of at least 30 days in text form. In the event of a price increase, the Customer has a special right of termination at the time the increase becomes effective. If the Customer does not exercise this right, the price increase is deemed accepted.
§ 6 Contract Duration and Termination
1.The contract is concluded for an indefinite period and may be terminated by the Customer at any time at the end of the current billing period (month or year). Termination can be made via the account settings in the Service or in text form.
2.The Provider may also terminate the contract with a notice period of 14 days at the end of the current billing period.
3.The right of both parties to terminate for cause remains unaffected. Cause for termination by the Provider exists in particular if the Customer materially or repeatedly breaches its obligations under these Terms (in particular § 8) or is in default of payment.
4.Upon contract termination, the Customer's access to the Service is blocked. The Provider is entitled to irreversibly delete the data stored in the Customer's account 30 days after contract termination.
Part C: Scope of Services, Rights, and Obligations of the User
§ 7 Usage Rights
1.The Provider grants the Customer a simple, non-exclusive, non-transferable, and non-sublicensable right to use the Service for the duration of the contract within the scope of the selected subscription plan for its own business purposes.
2.Any further use, in particular the rental, resale, or public provision of the Service to third parties, is prohibited. An exception to this is the option provided in the "Agency" or "Business" plan to share audit reports with the Customer's own clients (white-labeling).
3.The Customer is not entitled to reverse engineer, decompile, or disassemble the software.
§ 8 Customer Obligations
1.The Customer is responsible for keeping its access credentials confidential and is liable for all activities conducted through its account.
2.The Customer undertakes not to misuse the Service. In particular, it is prohibited to:
a) Use the Service to analyze websites for which the Customer does not have authorization to do so.
b) Take actions that could endanger the security and integrity of the Provider's servers.
c) Use the API in a manner that results in excessive and unfair strain on system resources (violation of a "Fair Use Policy").
d) Use the Service for unlawful purposes or to analyze websites with illegal content.
3.The Customer is solely responsible for ensuring that its use of the Service, including the analysis of websites, complies with all applicable laws, in particular data protection law (GDPR).
§ 9 Service Availability
1.The Provider guarantees the availability of the Service of 99.0% on an annual average. Excluded from this are times when the servers are not accessible due to technical or other problems beyond the Provider's control (force majeure, third-party fault, etc.).
2.Also excluded are scheduled maintenance work necessary to maintain the security and integrity of the system, which the Provider will, where possible, carry out outside normal business hours and announce in advance.
Part D: Warranty, Liability, and Indemnification
§ 10 Warranty for Defects
1.The Provider warrants that the Service is of the agreed-upon quality in accordance with § 3. For defects in the Service, the statutory provisions apply, provided that liability independent of fault for defects that already existed at the time of contract conclusion (§ 536a Abs. 1 BGB) is excluded.
2.The Customer is obligated to report any defects that occur promptly and with a comprehensible description of the problem to enable the Provider to remedy the error.
§ 11 Limitation of Liability
1.The Provider is liable – regardless of the legal basis – without limitation only for damages arising from injury to life, body, or health, in cases of intent and gross negligence, and for claims under the Product Liability Act.
2.For the slight negligent breach of essential contractual obligations (cardinal duties), the Provider's liability is limited to the contractually typical, foreseeable damage.
3.Special Exclusion of Liability: The Provider assumes no liability whatsoever for the accuracy, completeness, or timeliness of the data and analyses generated by the Service. The use of the results and the implementation of the recommendations are at the Customer's own risk. The Provider is not liable for business decisions, lost profits, lost data, or other indirect damages arising from the use of the Service.
4.Any further liability of the Provider is excluded.
§ 12 Indemnification
The Customer shall indemnify the Provider from all claims by third parties, including reasonable costs for legal defense, that are asserted against the Provider due to unlawful or breach-of-contract use of the Service by the Customer. This applies in particular to claims arising from the violation of data protection, copyright, or competition rights.
Part E: Final Provisions
§ 13 Amendment of Terms
The Provider reserves the right to amend these Terms at any time. Amendments will be announced to the Customer in text form at least 30 days before they take effect. The Customer's consent is deemed given if the Customer does not object within 14 days of receiving the amendment notice.
§ 14 Applicable Law and Jurisdiction
1.The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
2.If the Customer is an entrepreneur, the exclusive place of jurisdiction for all disputes arising from this contract is the business address of the Provider.
§ 15 Severability Clause
Should any provision of these Terms be or become invalid, the validity of the remaining provisions shall not be affected.
Effective Date: January 13, 2026